FAQ'S

SHIPPING & PROCESSING

Our team is committed to getting your favorite products to you as quickly and efficiently as possible. Please allow for 2-5 days for order processing.

Once your order is shipped, you will receive a confirmation email with tracking information to keep you updated on your package’s journey. Delivery times vary based on your location and the shipping method selected at checkout.

If you have any questions or concerns about your order, feel free to contact us through the contact form located below.

RETURN POLICY

At Diabolical Apparel, we stand by the quality of our products. If you receive an item that is defective, we will gladly offer a replacement or full refund. To initiate a return, please contact our customer service team within 3 days of receiving the product. Please provide a description of the defect and include photos if possible. Once we verify the issue, we will guide you through the return or replacement process at no additional cost to you.

This policy applies strictly to items with manufacturing defects.

TRACK MY ORDER

We understand the importance of knowing where your order is at all times. Once your order is processed and shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can use this tracking number to check the status of your shipment at any time.

If you have any issues with tracking or haven't received your tracking information within the expected time frame, please reach out to our customer service team, and we'll be happy to assist you.

CONTACT

Contact us for any inquiries or order issues.

Contact form